Effective date: Sep 12, 2026
By creating an account, signing in, accepting an invitation, or using Guri, you agree to these Terms of Service and to the Privacy Policy and Cookies Policy shown on this website.
1. Our services
Guri provides property management tools for organizations, tenants, and platform administrators. The service may include property and unit management, tenant records, lease records, invoices, payment tracking, bank reconciliation, approvals, reports, subscription management, and tenant portal access.
2. Account types
Organization accounts are used by landlords, property managers, companies, malls, commercial buildings, and other property operators. Tenant accounts are used by people or businesses connected to a lease, unit, invoice, payment, or property record. HQ accounts are used by authorized platform administrators.
3. Your responsibilities
You must provide accurate information, keep login details secure, use the platform lawfully, respect other users' privacy, and avoid uploading false, harmful, illegal, or unauthorized content. Organizations are responsible for confirming they have a lawful reason to upload and process tenant, lease, staff, property, and payment information.
4. Organization user terms
If you create or manage an organization, you confirm that you are authorized to act for that organization. Your organization is responsible for its users, roles, property data, tenant records, billing information, uploaded documents, and instructions submitted through the account.
5. Tenant user terms
If you accept a tenant invitation, your profile may be linked to lease, invoice, payment, property, refund, deposit, and communication records managed by the relevant organization. You are responsible for keeping your contact and payment-related information accurate.
6. HQ user terms
HQ access is limited to authorized Guri administrators. HQ users must keep platform, organization, tenant, billing, support, and operational data confidential and may access information only for legitimate support, security, compliance, billing, or platform administration.
7. Payments and subscriptions
Organizations may be charged subscription fees based on selected plans, property limits, modules, or billing rules shown on the platform. Fees, billing cycles, features, and limits may change with notice. Failure to pay may result in read-only access, suspension, or termination.
8. Communications
We may send account, security, billing, invoice, support, lease, payment, and service messages by email, SMS, WhatsApp, in-app notification, or another available channel. Some service messages are necessary for the platform and cannot be opted out of while using the service.
9. Service availability
We aim to keep Guri available and reliable, but maintenance, updates, outages, third-party failures, internet issues, or security events may affect availability.
10. Limitation of liability
To the maximum extent allowed by Kenyan law, Guri is not liable for indirect losses, lost profits, business interruption, loss of data caused by user error, third-party failures, or decisions made using reports or records from the platform. Users remain responsible for verifying financial, legal, tenancy, and business records.
11. Changes to these terms
We may update these terms from time to time. If changes are material, we will notify users through the platform, email, or website. Continued use after changes means you accept the updated terms.
12. Contact
For questions about these terms, email support@guri.liamsi.app.